Terms and Conditions | Neehaan

Terms and Conditions

Please read the following terms and conditions to better understand our policies and practices. If you have any questions, feel free to contact us at customersupport@neehaan.com.

TERMS OF USE

The website www.neehaan.com is operated by Neehaan. By using this website, you agree to comply with and be bound by the following terms and conditions.

Neehaan reserves the right to change, modify, or update any content, policy, or section of this website at any time without prior notice. It is your responsibility to review these terms regularly. Continued use of the website implies acceptance of any changes.

THIRD-PARTY LINKS & CONTENT

Our website and social media channels may contain links or references to third-party platforms. Neehaan is not responsible for any content, services, or practices of such third parties.

We do not guarantee the accuracy or reliability of third-party information and disclaim liability for any loss or damage that may arise from its use.

PRIVACY POLICY

At Neehaan, your privacy is a priority. Any personal information collected is used solely for processing orders, improving customer experience, and maintaining internal records.

We take all necessary steps to ensure that your data is protected and handled confidentially. Your information will never be shared or sold without your consent.

PRODUCT ACCURACY

We strive to display all products, colors, and descriptions as accurately as possible. However, variations may occur due to screen settings or lighting in product photography.

All sizes and measurements are approximate, and minor differences may exist between product images and actual items.

PRICING

All prices listed on the website are in Pakistani Rupees (PKR) and include applicable GST taxes.

Neehaan ensures accurate and up-to-date pricing, but occasional errors may occur. In such cases, Neehaan reserves the right to correct any pricing errors without prior notice. Orders placed before a price change will not be affected.

PAYMENT

We offer both online payment and Cash on Delivery (COD) options. Online payments follow a secure pre-authorization process to confirm available funds.

For COD orders, the full amount is payable to the delivery representative upon receiving the parcel.

DELIVERY

Neehaan offers nationwide delivery across Pakistan. Shipping charges may vary depending on the delivery location.

Orders are usually delivered within 3–5 working days. Delays may occur due to public holidays, weather conditions, or logistical challenges. In case of a delay, we will notify you via email or SMS.