Cancellation Policy

At Neehaan, we value your trust and strive to provide you with the best shopping experience.

Order Cancellations

  • Orders can only be cancelled within 24 hours of purchase.

  • Once the order is processed or shipped, it cannot be cancelled.

How to Request a Cancellation

  • Please email us at customersupport@neehaan.com or contact us via our Contact Us page with your order number.

  • Our support team will confirm if your order is eligible for cancellation.

Refunds on Cancelled Orders

  • If your cancellation request is approved, the refund will be processed to your original method of payment within 5–7 business days.

  • Shipping charges (if applicable) are non-refundable.

Exceptions

  • Customized or personalized products are not eligible for cancellation.

  • Seasonal or sale items cannot be cancelled once purchased.

We appreciate your understanding and support. If you have any questions, feel free to contact us at customersupport@neehaan.com